AV Post-Sales Engineer

Position Summary

Telecom is seeking a full-time Post-Sales AV Engineer based in our New York headquarters.  This is a fast-paced environment and requires accuracy and attention to detail. This position is an important bridge between the Pre-Sales Engineering and the Project Management. Responsibilities include accurate review & specification of materials, equipment, and supplies; preliminary/final drafting of connection/wiring diagrams coordinating materials with manufacturers/distribution working with Project Management, Account Management and Estimating for pricing and sourcing of materials, equipment, and supplies. This position does qualify for remote based working opportunities. 

Job Responsibilities

• Scope Review & Project Handoff
  • Review finalized SOW from Sales for technical completeness and clarity
  • Identify potential gaps, overlaps, or risks in scope
  • Participate in internal project kickoff meetings
• BOM Refinement & Value Engineering
  • Evaluate pre-sales BOM for completeness, accuracy, and compatibility
  • Recommend substitutions or consolidations for cost-effectiveness or standardization
  • Confirm all parts are orderable and available within project timelines

• Technical Documentation & Drawings
  • Refine and finalize AV system drawings (signal flows, rack elevations, floorplans)
  • Create or update wiring diagrams and labeling schedules
  • Ensure all documentation aligns with SOW and BOM

• Project Engineering Support
  • Answer technical RFIs from PMs or installers during execution
  • Provide clarification and support for system configuration and commissioning
  • Occasionally visit project sites to verify conditions or support system integration

• Standards & Quality Control
  • Apply internal engineering standards and best practices across projects
  • Participate in design QA/QC processes
  • Maintain templates and documentation libraries

Qualifications

• Required:
  • 3+ years experience in AV integration or engineering
  • Proficiency in AV systems design including DSPs, control systems, video switching, and conferencing platforms (Zoom, Teams, etc.)
  • Familiarity with AutoCAD
  • Strong understanding of signal flow, equipment compatibility, and system design
  • Ability to read and interpret floor plans, elevations, and technical schematics
  • Clear written and verbal communication skills
  • Strong attention to detail and project documentation

• Preferred:
  • CTS, CTS-I, CTS-D, or equivalent AV industry certification
  • Experience with AV9000 practices or similar QA/QC methodologies
  • Familiarity with construction and MEP coordination
  • Understanding of networked AV (AV-over-IP, Dante, AES67, etc.)

The Company

Telecom Infrastructure Corp was established in 1986 and it is a stable but growing, family-owned and operated company that is an excellent place to start or continue and hopefully finish a long-term career. Our Design • Build • Connect business model provides clients with a single source for the design, installation and maintenance of complex Audio Visual, Communications, and Security Systems. We offer competitive wages and have one of the most attractive benefits packages available in the industry, including a range of healthcare plans, 401k, profit sharing, performance bonuses and educational opportunities. We only consider applicants that meet and share our Core Values. 

Core Values

• Under Promise, Over Deliver
• Be Proactive
• Do The Right Thing
• Be Adaptable
• Teamwork
• Always Focused on Customer Experience